unapproved lawyers' fees
in 2013 the fees were slightly over $4,000 for ALL legal fees for the ENTIRE YEAR.
A troubling practice at the water company offices. A secret sub-committe was formed (consisting of two members: Tim Green and Mr. Zappia) that didn't answer to anybody else on the board and was tasked to get control of two internet domain names that were posting 'unflattering' information about Mr. Zappia.
I know as a FACT the above amount was spent on lawyers' fees. They are water company funds. Was this necessary for the water company? Certainly not. The company website was already launched at westernheightswater.org so these domains were of NO use. How much company money had already been spent putting up the company website? What's the real reason of going after these other domains? Was there an 'understanding' with the lawyers and Mr. Zappia? Answers are needed.
I suggest all shareholders hold Mr. Zappia accountable.
Misappropriation of funds?
So everyone understand how fragile an ego Mr. Zappia has, here are the 'unflattering' testimonies:
He should not be lulled to repose by the delusion that he does no harm who takes no part in public affairs. He should know that bad men need no better opportunity than when good men look on and do nothing.
Dr. Robert J. Zappia
President of the Board, Robert J. Zappia. Here are three testimonies of past patients of this egomaniac that were motivated enough to share with the world their experiences.
The testimonies, (screenshot of originals ) reprinted below in their entirety, were originally found here.
I hope this guy is no longer practicing.
1 of 4 stars — by Jane on Jul 15th, 2013
I was looking for the name of an opth md, and ran across "DR" Zappia's name. All I can say is, that I hope the old boy is retired by now. I would not allow him to treat my worst enemy! I too had an encounter with him many years ago, and found him to be a real pig. Insensitive remarks, curse words, and the sympathy of a rock. So bad that I wrote a letter to the patient rep at Beaver Med to complain, of course that got me nowhere. I am well connected to the medical community in town and not only do his patients despise him, but other physicians, and office staff do too!
Dont trust with your eye sight
1 of 4 stars — by Jane Doe on May 9th, 2013
You are a shame to doctors. You made me go blind due to your inexperience and nasty and hateful demeanor. What is really sad is that you could not fess up to making me go blind. You denied you did anything wrong. That is fine and I learned to live with it. I hope you remember me for the rest of your life as I will remember you. "everyone wants to be the doctor except the doctor" One thing I will never forget you told me.
1 of 4 stars — by Anonymous on May 18th, 2010
I talked to you briefly (in your office) fiftten years ago. Time will not erase the rude, nasty, hateful things that you said to me. You are, by far, the worst human being that I have ever met.
Congratulations to the President of the Board of Directors!
A brief history of the hubris of Mr Zappia:
After deciding on his own to create a website for the company, without the consultation of the rest of the board, company funds were spent and a site created. I assume this was the case since my site had been running for nearly 7 years and someone on the board would have been aware of it's existence and inquiries made about how to add content to it. I may be wrong, the entire board was indeed unaware of this site's existence, and no one on the board or in the office made the slightest effort to find any website that referred to Western Heights Water Company. Since this is ridiculous, I am fairly certain my assumptions are correct and the President acted alone and with hubris.
After the launch of the company's website (westernheightswater.org), the hubris revealed itself again. Apparently the fact that my domain was more prominent in Google searches was unacceptable. Attempts were made to steal my domain: westernheightswatercompany.org by people at the offices of the WHWC. They called my registrar and attempted to gain control of my account to redirect web traffic to their new website. When they were unsuccessful, I was contacted by the office and they demanded that I provide them with the needed passwords and information to give them control of my domain. I of course declined.
After a brief tutoring on ownership of domains, I wished them well and thought that would be the end of it. Unfortunately hubris would have nothing of that. Unable to help himself, Mr. Zappia entered into legal actions to forcefully take my property. You, the shareholders of Western Heights Water Company, are the owners of the company. Mr Zappia is not the owner. He is paid by the water company and should be held accountable for his actions. The additional domain names are unneeded and serve only to silence my voice and prevent his conduct from being discovered by the shareholders.
Are these funds appropriately spent? Does this improve your water service? Is this improving the quality and reliability of your water supply? What exactly is the main concern of your Board's President?
I urge you to contact the offices of Western Heights Water Company and voice your concerns and inquiries about the funding of Mr. Zappia's personal vendetta against me and my apparent advocacy of the shareholder's rights.
A Bit of Humor